Unisim Tutor: Knowledge Based Training Tool

Web Application


Product Link

ABOUT PROJECT


Challenge:

Redesigning the Honeywell Unisim Tutor's UX according to the demands and standards of the current industry/users needs and helping the team move the product from legacy platforms to the new Honeywell Forge platform that provides new enhanced capabilities to the product and users.

About Unisim Tutor: Honeywell’s UniSim® Tutor is a game style tool that has wide application across process and manufacturing industries. By capturing, propagating and assessing, cause and effect knowledge and troubleshooting skills, UniSim Tutor helps develop and deliver safe and sustained worker performance and outcomes.



Honeywell

Client

Aug 2019 - Mar 2020

Project Duration

15+ Members

Product Team Size (Designer: Myself Only)



Outcome:

- New enhanced user experience (UX) for the product with new features and functionalities to meet the needs of current industry/users.
- Migration of the product to the Honeywell Forge platform so that it can integrate seamlessly with other Honeywell Forge products and features in the future.
- Business Impact: 6X ROI for customers in 2 years, by training only.



Product Introduction:

MY ROLES & RESPONSIBILITIES

Project UX Lead (for Unisim Tutor web application)

UX Contributions

Conducting UX workshops with stakeholders to understand the business/product requirement in detail.
Secondary research & Data analysis.
Insight generation: Data visualization, Storyboarding, Persona, Journey mapping, Function & intent finding, Information architecture
Vision prototyping & concept testing of new ideas.
Conducting usability testing of designed/developed features of the product.
Process documentation for project management & leadership presentation.

UI Contributions

UI Flow with concept sketches and low-fi wireframe.
High-fi wireframe with complete visual design & clickable prototypes.
Design demo to the development team.
Usability testing & UI changes/refinements.
Vision prototyping & concept testing.
UI development support & VD reviews of the developed design.

Product Management

UX review of the developed design.
Collaboration with various scrums teams for product development.
Ensuring UX maturity of the product.
Requirement understanding of the upcoming release.
Prioritization of UX stories for release and development.
Product enhancement as per customers & business ask/feedback.
Design demo and presentation to the leadership team.

PROCESS

The project is under NDA: Only parts of the project are highlighted here, please contact me for the entire design process.



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UI COMPARISON

Old UI (Light Mode) vs New UI (Dark Mode)